FAQ
General
How much are estimates?
We provide free estimates. Estimates can be given through email, over the phone, or in person. For door inserts, the estimates depend on the size of the insert, the design, and the inventory. For shower enclosure inserts the estimate depends on the square foot, the hardware, and the complexity of the job.
Tim, why is your price so competitive versus your competitors?
For door inserts, over the winter my employees will mass produce while business is slowed down, the reproduction of a design is much more time efficient for my staff, this drives cost down. I outsource the best suppliers for my products without comproimsing quality. I also purchase materials in bulk which drives price down. Lastly, my personal characteristic is that i believe in honesty; Good workmanship with low prices and great quality products is what keeps my business successful for the past 14 years.
What types of warranty do you offer?
For our door inserts we offer 10 years for the seal unit; if you see condensation in your unit, we will come and replace it for you at no extra cost. This is not likely to happen because the company who seals our inserts use double seals. Our shower glass hardware have a 3 year manufacture warranty, if anything happens we will also come and replace it for free. Since being in business we honestly had a zero to none problems because we use high quality products.
Door Inserts
Will changing the to the glass insert affect my house security?
All our front door inserts are actually safety tempered, which means that they are treated and are actually 4 to 5 times stronger then regular glass. Each and every one of our front doors are stamped, to ensure you that we will provide you with a stronger quality of glass.
Tim, i have side piece of glass beside my door and a top piece of glass above my door. Are you able to match the design?
Yes, we are able to custom make side kites and transoms to match your door designs. You can also have a say on what you would like the design to look like.
Tim, My door is only a half size. Will i have to change my whole door to have the full size?
The answer is no you wouldn't have to do that, we will cut your existing door to fix it to our full size inserts. If you would like to change your whole door system, we also offer that service too.
How is the quality of your wrought iron?
We use solid wrought iron that is powder quoted, not painted. We have experienced black smiths with many years of experience who custom make and weld every insert by hand. After made each and every piece is inspected to ensure the highest quality.
Shower Glass
How thick are your shower glasses you supply?
We don't provide the cheap 5mm you often seen at your local department stores, we provide 10mm thick glass.
What types of shower glass do you install?
We install customer Frameless shower doors, not the ugly frame ones! We install all types of closure, please email us a sketch of your shower and we will explain to you how we would proceed with the design.
Does the glass break easily?
No the glass doesn't break easy, each and everyone of our shower glass are tempered safety meaning they are 4 to 5 times stronger then regular glass. Believe it or not, i had actually tried using a hammer hitting the face of the glass and it didn't break!
How is the quality of the hardware you use?
We only use high quality and heavy duty hardware, because your safety is our number one priority.
My faucets are crome, will your hardware match it?
The answer is yes, Our hardware comes in various colours and designs to match your washroom.
My walls and ceiling is often angle, they are not straight what do i do?
That is not a problem since every single shower door is custom made to fit your bathroom. The first visit will involve a detailed measurement, with every walls checked for the size and angles.
Tim, i have a bath tub, but i would like a shower closure, what are my options?
Today is your lucky day, because many people are not aware of the fact we can actually install a shower closure on top of the tub. Instead of the cheap sliding look we will add a shower closure that will enhance your washroom.
New door systems
What types of door systems do you offer?
We offer 22 gauge steel doors and fiber glass doors. We also offer them in either factory white or we have choices of paints colours to you can choose from.
How will i know that i have to change into a new door system?
Usually after 10 years it is recommend that you should change your door system, we will give you an honest opinion on the condition of your door. You do not have to actually change a new door system for the larger size glass panel, we can cut your existing door.
General
How much are estimates?
We provide free estimates. Estimates can be given through email, over the phone, or in person. For door inserts, the estimates depend on the size of the insert, the design, and the inventory. For shower enclosure inserts the estimate depends on the square foot, the hardware, and the complexity of the job.
Tim, why is your price so competitive versus your competitors?
For door inserts, over the winter my employees will mass produce while business is slowed down, the reproduction of a design is much more time efficient for my staff, this drives cost down. I outsource the best suppliers for my products without comproimsing quality. I also purchase materials in bulk which drives price down. Lastly, my personal characteristic is that i believe in honesty; Good workmanship with low prices and great quality products is what keeps my business successful for the past 14 years.
What types of warranty do you offer?
For our door inserts we offer 10 years for the seal unit; if you see condensation in your unit, we will come and replace it for you at no extra cost. This is not likely to happen because the company who seals our inserts use double seals. Our shower glass hardware have a 3 year manufacture warranty, if anything happens we will also come and replace it for free. Since being in business we honestly had a zero to none problems because we use high quality products.
Door Inserts
Will changing the to the glass insert affect my house security?
All our front door inserts are actually safety tempered, which means that they are treated and are actually 4 to 5 times stronger then regular glass. Each and every one of our front doors are stamped, to ensure you that we will provide you with a stronger quality of glass.
Tim, i have side piece of glass beside my door and a top piece of glass above my door. Are you able to match the design?
Yes, we are able to custom make side kites and transoms to match your door designs. You can also have a say on what you would like the design to look like.
Tim, My door is only a half size. Will i have to change my whole door to have the full size?
The answer is no you wouldn't have to do that, we will cut your existing door to fix it to our full size inserts. If you would like to change your whole door system, we also offer that service too.
How is the quality of your wrought iron?
We use solid wrought iron that is powder quoted, not painted. We have experienced black smiths with many years of experience who custom make and weld every insert by hand. After made each and every piece is inspected to ensure the highest quality.
Shower Glass
How thick are your shower glasses you supply?
We don't provide the cheap 5mm you often seen at your local department stores, we provide 10mm thick glass.
What types of shower glass do you install?
We install customer Frameless shower doors, not the ugly frame ones! We install all types of closure, please email us a sketch of your shower and we will explain to you how we would proceed with the design.
Does the glass break easily?
No the glass doesn't break easy, each and everyone of our shower glass are tempered safety meaning they are 4 to 5 times stronger then regular glass. Believe it or not, i had actually tried using a hammer hitting the face of the glass and it didn't break!
How is the quality of the hardware you use?
We only use high quality and heavy duty hardware, because your safety is our number one priority.
My faucets are crome, will your hardware match it?
The answer is yes, Our hardware comes in various colours and designs to match your washroom.
My walls and ceiling is often angle, they are not straight what do i do?
That is not a problem since every single shower door is custom made to fit your bathroom. The first visit will involve a detailed measurement, with every walls checked for the size and angles.
Tim, i have a bath tub, but i would like a shower closure, what are my options?
Today is your lucky day, because many people are not aware of the fact we can actually install a shower closure on top of the tub. Instead of the cheap sliding look we will add a shower closure that will enhance your washroom.
New door systems
What types of door systems do you offer?
We offer 22 gauge steel doors and fiber glass doors. We also offer them in either factory white or we have choices of paints colours to you can choose from.
How will i know that i have to change into a new door system?
Usually after 10 years it is recommend that you should change your door system, we will give you an honest opinion on the condition of your door. You do not have to actually change a new door system for the larger size glass panel, we can cut your existing door.